Privacy Policy

Privacy Policy

How we collect, use, and protect your information. This policy applies to our website and to the services we provide at Pony Express Auto Wash in Yukon, Oklahoma.

Information We Collect

At Pony Express Auto Wash, we collect information to provide you with the best car wash experience. This includes:

• Personal Information: Name, email address, phone number, and billing information when you sign up for our Unlimited Wash Club or purchase services.
• Vehicle Information: License plate number and vehicle details used to identify your vehicle for your Unlimited Wash Club membership and members-only fast lane.
• Usage Data: Information about your visits, wash history, and service preferences.
• Website Data: IP address, browser type, and browsing behavior through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Process transactions and manage your Unlimited Wash Club membership
• Identify your vehicle for your membership and members-only fast lane
• Send you receipts, membership updates, and promotional offers (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email and text-message services, analytics providers).
• Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your personal information. This includes encrypted data transmission, secure payment processing, and restricted access to personal data. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications at any time (unsubscribe from emails, or reply STOP to text messages — see the SMS section below)
• Cancel your Unlimited Wash Club membership at any time (see our Wash Club Terms below)

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: (405) 245-4981
• Message us: Contact page
• Visit: 2809 S Mustang Rd, Yukon, OK 73099

Last Updated: July 2026

Text Message (SMS) Program

By providing your mobile number — for example, to claim a free wash, join a wash club, or take part in a fundraiser — you consent to receive text messages from Pony Express Auto Wash related to your account, offers, and car wash updates, including marketing messages. Consent is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP, and reply HELP for help. Carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile information for third-party marketing or promotional purposes.

Unlimited Wash Club Terms & Conditions

An unlimited wash club provides unlimited washes at the purchased plan level, for one vehicle, on a recurring monthly basis for each month the plan is renewed. The plan automatically renews until you cancel. We reserve the right to cancel, amend, or change the program as we feel necessary. Membership can be canceled at any time. No refunds or credits are given for partial periods. We reserve the right to close the wash at times due to weather or maintenance, with or without notice.

The club price is per vehicle. Each plan is valid only for the vehicle it is purchased for. Using your plan on a different vehicle may result in that vehicle being added to your plan and the associated increase in monthly charges.

By enrolling, you agree that the credit or debit card you provide may be charged automatically on each renewal, and you waive any right to withhold or delay payment of those charges. The club cannot be combined with other discounts or promotions.

These terms are provided for general information and may be updated from time to time. The version posted on this page is the current version.